Hiding your traffic with a VPN tunnel doesn’t always mean that your device’s DNS queries are also securely protected. This phenomenon is called “DNS Leak“. DNS leaks occur due to tracking of your Internet traffic (visits to websites and apps) by your Internet service provider or DNS server operator.
DNS plays the role of an Internet address book and affects everything you do online. Your browser and other apps use it to search for servers that manage the websites and services you rely on. The device sends its requests to the DNS server, and the server responds with reverse instructions to what you are looking for. This is why DNS poses a huge risk to your online privacy.
TrueVPN will protect you from DNS leaks if it’s configured properly. Please visit this page for a DNS leak test:
Usually, your device uses the same DNS service that your provider provides if there is no VPN available. However, when using TrueVPN, you can forget about this problem, since we only use fully managed DNS servers. Your benefit:
- TrueVPN DNS servers are fast
- TrueVPN doesn’t keep activity or connection logs
- All traffic between your device and DNS servers is encrypted end-to-end
So how does it work? You visit a web page and enter a URL or click on a link in your browser. This URL is sent via an encrypted TrueVPN tunnel to a DNS server managed by TrueVPN. The DNS server searches for the IP address and sends it to TrueVPN in order for our ipvanish to access the website. TrueVPN immediately returns you to this web page. No traffic escapes the safety of the tunnel.
Sometimes, one of two things might go wrong:
1. Your device might send DNS traffic outside of the VPN tunnel;
2. Your device might send DNS traffic through the VPN tunnel, but to a third-party DNS server.
In both cases, unauthorized third parties might see the list of websites and apps you use.
DNS leaks occur for many different reasons including:
- Your VPN is manually configured. The exact configuration of your operating system determines the number of possible leaks, especially if you configure a free VPN connection manually.
- An attacker controls your vpn router. For example, a malicious public Wi-Fi operator when you use the guest network. It can trick you into sending DNS traffic outside of the VPN tunnel. TrueVPN offers reliable protection against DNS leaks while other apps and manual configurations may be vulnerable.
- Manual DNS setup. You (or software on your device) specifically told the Operating System not to use DNS servers operated by TrueVPN. Power users might require a particular DNS service, but for security reasons, it’s probably undesired for most people.
Please contact our support team, which works for you 24/7 on our website: